Privacy Policy Notice The policy: This privacy policy notice is served by Zampino Uk Ltd,200 Bolton Road, Blackburn, Lancashire BB2 4HU under the website; www.pinosportswear.co.uk. The purpose of this policy is to explain to you how we control, process, handle and protect your personal information through the business and while you browse or use this website. If you do not agree to the following policy you may wish to cease viewing / using this website, and or refrain from submitting your personal data to us. Policy key definitions:

  • “I”, “our”, “us”, or “we” refer to the business, Zampino Uk Ltd trading as Pino Sportswear
  • “you”, “the user” refer to the person(s) using this website.
  • GDPR means General Data Protection Act.
  • PECR means Privacy & Electronic Communications Regulation.
  • ICO means Information Commissioner’s Office.
  • Cookies mean small files stored on a users computer or device.

Key principles of GDPR: Our privacy policy embodies the following key principles; (a) Lawfullness, fairness and transparency, (b) Purpose limitation, (c) Data minimisation, (d) Accuracy, (e) Storage limitation, (f) Integrity and confidence, (g) Accountability. Processing of your personal data Under the GDPR (General Data Protection Regulation) we control and / or process any personal information about you electronically using the following lawful bases.

  • We are registered with the ICO under the Data Protection Register, our registration number is: A8427532
  • Lawful basis: Consent Where our purpose for processing is: to produce your order We process your information in the following ways: Retained on our secure website Data retention period: We will continue to process your information under this basis until you withdraw consent or it is determined your consent no longer exists. Sharing your information: We do not share your information with third parties.
  • Lawful basis: Contract Where our purpose for processing is: to produce your order Which is necessary because: we need to know what you require producing We process your information in the following ways: Retained on our secure website Data retention period: We will continue to process your information under this basis until you withdraw consent or it is determined your consent no longer exists. Sharing your information: We do not share your information with third parties.
  • Lawful basis: Legal obligation Where our purpose for processing is: to produce your order Which is necessary because: we need to know what you require producing We process your information in the following ways: Retained on our secure website Data retention period: We will continue to process your information under this basis until you withdraw consent or it is determined your consent no longer exists. Sharing your information: We do not share your information with third parties.
  • Lawful basis: Vital interests Where our purpose for processing is:  to produce your order Which is necessary because: we need to know what you require producing We process your information in the following ways: Retained on our secure website Data retention period: We will continue to process your information under this basis until you withdraw consent or it is determined your consent no longer exists. Sharing your information: We do not share your information with third parties.

 

  • Lawful basis: Legitimate interests Where our purpose for processing is:  to produce your order Which is necessary because: we need to know what you require producing We process your information in the following ways:  Retained on our secure website Data retention period: We will continue to process your information under this basis until you withdraw consent or it is determined your consent no longer exists. Sharing your information: We do not share your information with third parties

    If, as determined by us, the lawful basis upon which we process your personal information changes, we will notify you about the change and any new lawful basis to be used if required. We shall stop processing your personal information if the lawful basis used is no longer relevant. Your individual rights Under the GDPR your rights are as follows.

  • the right of access;
  • the right to rectification;
  • the right to erasure;
  • the right to restrict processing;
  • the right to data portability;
  • the right to object; and
  • the right not to be subject to automated decision-making including profiling.

You also have the right to complain to the ICO [www.ico.org.uk] if you feel there is a problem with the way we are handling your data. We handle subject access requests in accordance with the GDPR. Internet cookies We use cookies on this website to provide you with a better user experience. We do this by placing a small text file on your device / computer hard drive to track how you use the website, to record or log whether you have seen particular messages that we display, to keep you logged into the website where applicable, to display relevant adverts or content, referred you to a third party website. Some cookies are required to enjoy and use the full functionality of this website. We use a cookie control system which allows you to accept the use of cookies, and control which cookies are saved to your device / computer. Some cookies will be saved for specific time periods, where others may last indefinitely. Your web browser should provide you with the controls to manage and delete cookies from your device, please see your web browser options. Data security and protection We ensure the security of any personal information we hold by using secure data storage technologies and precise procedures in how we store, access and manage that information. Our methods meet the GDPR compliance requirement.  

Telephone Calls

Please note our telephone calls are recorded for security purposes

Zampino Uk ltd (inc Pinosportswear, Zampino Workwear, Ewood Print Bar & Your Club Merch) currently records phone calls.

Only incoming calls are recorded.

Our lawful bases for processing your personal information are:

UK GDPR Article 6(1)(f) – for the purpose of our legitimate interest.

We can use ‘legitimate interests’ if we can demonstrate that the processing is for purposes other than for performing our tasks as a public authority. In this context, our objectives include:

  • clarify the content of a particular conversation;
  • establish the facts in the event of a complaint either by a customer or a member of staff, and so assist in resolving it;
  • help protect staff from abusive or nuisance calls and/or provide evidence to seek
  • injunctions against abusive customers;
  • provide evidence in assessing the seriousness of threats;
  • investigate fraudulent activity;
  • provide evidence for crime prevention purposes.

Recording of calls is necessary to protect the interests of you, our staff, or both. It is also in our legitimate interests, unless those interests are overridden by you asking for your call not to be recorded.

You may request that your call is not recorded, and can do this either through our telephone system when you first call or at any point during a call where call recording is in place.

Who we may share your personal information with

Your information will be shared with the relevant staff within Zampino Uk Ltd.

Sometimes we need to share personal information we hold about you with other organisations or agencies we work with or who help us deliver our services to you. This may include with a complaints Ombudsman where you have complained to the Ombudsman and we are asked to investigate your complaint, or with elected councillors and/or Members of Parliament where you have asked them to represent you.

We may also share your personal information where we have a legal obligation to do so. As an example, we may share your information to find and stop crime and fraud.

If we are sharing your information for any purpose we will take appropriate security measures to protect it, and we will make sure we have a clear legal basis for sharing, including any exemptions under the Data Protection Act 2018.

How long we keep your personal information

We keep your personal information for the minimum period necessary. All telephone recordings will be held securely, and recordings will be retained for up to two months, when it will be overwritten.

A recording may be held for longer if it forms part of evidence in an ongoing investigation, in which case it will be retained until it is no longer needed for this purpose.